From Chatbots to Confidants: A Cross-Cultural Study of LLM Adoption for Emotional Support

In three linesCross-cultural study of 4,641 participants across 7 countries shows LLM emotional support adoption ranges from 20% to 59%. Users aged 25-44, religious, married, and higher socioeconomic status report greater trust. Requests focus on loneliness, stress, relationship conflicts, and mental health. Corpus of 731 multilingual prompts collected.

Summary generated by Claude — human-verified